Why Restwell exists
We started Restwell because of a gap we kept running into from the other side of it.
The gap
How Restwell started
Continuity of Care Services has been supporting people in their own homes across Kent for years. In that time we lost count of the families who wanted a holiday and couldn’t make one work, not because of money, and not because of the care, but because the houses on offer weren’t honest.
Somebody would arrive after a three-hour drive to find a doorway they couldn’t get through. So we bought a bungalow in Whitstable that needed a lot of work, and we adapted it properly. Then we wrote down every measurement, including the ones that aren’t flattering, because that was the whole problem: nobody else had.
The build
How the bungalow was built
Family, friends, and three specialist teams did the work. Occupational therapists at Kent Community Health NHS Trust advised on the bedroom and wet room before a guest ever stayed.
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Early March
We got the keys. The bungalow needed more than a lick of paint.
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The specialists
The accessible bedroom and wet room were built by Care Spaces by Wealden Rehab (opens in new tab) and Thor Carpentry (opens in new tab), with the occupational therapists’ advice. Family and friends filled the rest.
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Four weeks later
The bungalow was ready. The millimetres went on the Accessibility page, not into a brochure line.
Who runs Restwell
Victoria Walker
Victoria owns Restwell Retreats, a private adapted bungalow in Whitstable. She is the CQC registered manager of sister company Continuity of Care Services. Restwell is not a registered care provider; Continuity’s CQC rating of Good is theirs.
- Restwell
- The house. A private adapted bungalow, not a care home or respite centre. Separate invoice from any care.
- Continuity of Care Services
- Optional home care during a stay, invoiced separately. Victoria is their registered manager.
- Same conversation
- One office, one number. You won’t be handed to a different team. 01622 809881
The CQC rating belongs to Continuity. Read the published report yourself rather than take our word for it.
Read Continuity’s CQC profile (opens in new tab)
Shaped by real needs
Designed with the people who’d actually stay
The layout and kit were shaped by real people, not planned on paper. Individuals with muscular dystrophy, cerebral palsy, and those recovering from strokes told us what mattered for transfers, what got in the way, and what “accessible” meant for them.
That’s why the Accessibility page lists exact measurements in millimetres, so you can check the fit yourself before you book.
Built with specialists
Occupational therapists, not guesswork
The companies we worked with understood the brief from the start: the kit has to work for a genuine range of needs, rather than one imagined average guest. Continuity of Care Services takes the same approach if you want support during your stay. The CQC rating of Good is theirs, not Restwell’s.
What a guest wrote after staying
it truly amazes me, just how much work has gone into this “home from home” literally everything you may require, is provided.. I will most definitely be back.. 10/10 from me, as there was NOTHING i needed to ask for, as Restwell Retreats had catered for it all already
What’s next
One bungalow so far
The next question people usually ask, once they know it works, is whether there’ll be more places like this. We don’t have news yet. If there is a second bungalow, it’ll be built the same way this one was: around the people who’ll actually stay, not around guesswork.
Rest Easy, Stay Well.
See what that means in the bungalow.
You can look at door widths, hoist details, and room photos before reaching out.